Mortgage and Consumer COVID-19 Programs

Century Bank and Trust will be here to assist our loan customers and communities who are financially impacted due to COVID-19 by determining the best solution for you.
Mortgage and Home Equity Loan 
  • Call or email your loan officer to discuss the payment assistance options available to you. If you do not know who your loan officer is, please call (517) 278-1512 and we will direct you to one of our loan officers.
Consumer Loan Assistance
  • Consumer loan customers in need of assistance with financial relief can contact our Retail Loan Department at (517) 278-1512.
CARES Act Mortgage Forbearance: FAQ's- what you need to know from Consumer Financial Protection Bureau

Retail Lending Contact Information

Branch County
Phone: (517) 278-1512
St. Joseph County
Three Rivers Phone: (269) 273-3690
Sturgis Phone: (269) 651-5491
Hillsdale County
Phone: (517) 849-9010

Be aware of scams

Scammers often take advantage of vulnerable consumers during disasters and financial shocks. In addition to coronavirus-related scams, be aware of scams that falsely promise financial relief from your mortgage loan, or from foreclosure.

Here’s what to watch for as scammers may:

  • Charge a high up-front fee for their services
  • Promise to get you a loan modification
  • Ask you to sign over your property title
  • Ask you to sign papers you don’t understand
  • Tell you to make payments to someone other than your servicer
  • Tell you to stop making payments altogether
  • Promise you payments in connection with providing credit card numbers and other personal information