Online Banking Important Updates
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**Please note, we will be offline on April 6th beginning at 7AM EST
and expect to be back online no later than 12PM.**



Click here to learn more.

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Beginning April 6, 2015, your Image & Pass Phrase will no longer be displayed when you log in to Online Banking.

Security you can check:

Before entering your password or answering the Security Challenge, check your browser’s address bar. We’ve added an additional layer of security that shows if you are connected to a safe server. If your browser’s address bar is GREEN, your connection is safe. If it’s not GREEN, stop your log in process and contact us.

Here's how the GREEN address bar may appear in your browser.

Enhanced Forgot Password Questions

Effective with the April 6th updates, when a user clicks on the "I Forgot My Password" link, they will be prompted to provide additional identifying information before their temporary password is sent to the email address on file.

Mobile Banking Users

Effective with the April 6th updates, all mobile banking users will need to change their password every six months (as required) by logging into personal online banking. Previously, mobile users were able to access mobile banking even though their personal online banking password had expired. However, for security reasons, all mobile users will need to log into personal online banking to update their password every six months going forward.

Business Online Banking- Updated Landing Page

Business Online Banking customers will have a newly redesigned landing page after the April 6th updates. Users will notice more flexible funds management options along with a reduction in the number of clicks per session. The redesigned home and account pages will also have more tools and integration capabilities for convenient transfers.  When users navigate off the landing page, they can click the new HOME button available at the top of the Business Online menu.  

Spending Report- New Feature for Personal Online Banking

  Personal Online Banking customers will notice an added feature after the April 6th updates, the spending report. This report graphically displays historical spending for checking or savings accounts within online banking. Users may select date ranges and toggle between accounts using the spending report menu. 

If you have any questions about these updates, please feel free to contact us at (866) 680-2265 and ask for Electronic Services.